Programmes
21 programmes
Brand Management Fundamentals
A practical professional programme focused on brand management fundamentals, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Brand Positioning & Value Proposition
A practical professional programme focused on brand positioning & value proposition, designed to strengthen commercial capability, customer value and market performance.
- Type
- Specialist
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Customer Experience Management
A practical professional programme focused on customer experience management, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Customer Experience Strategy
A practical professional programme focused on customer experience strategy, designed to strengthen commercial capability, customer value and market performance.
- Type
- Executive
- Level
- Executive
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Customer Journey Design & Improvement
A practical professional programme focused on customer journey design & improvement, designed to strengthen commercial capability, customer value and market performance.
- Type
- Specialist
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Customer Service Excellence
A practical professional programme focused on customer service excellence, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Digital Campaign Strategy & Analytics
A practical professional programme focused on digital campaign strategy & analytics, designed to strengthen commercial capability, customer value and market performance.
- Type
- Specialist
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Digital Marketing Fundamentals
A practical professional programme focused on digital marketing fundamentals, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Handling Difficult Customers & Complaints
A practical professional programme focused on handling difficult customers & complaints, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Key Account Management
A practical professional programme focused on key account management, designed to strengthen commercial capability, customer value and market performance.
- Type
- Specialist
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Marketing Management Fundamentals
A practical professional programme focused on marketing management fundamentals, designed to strengthen commercial capability, customer value and market performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
Marketing Planning & Market Analysis
A practical professional programme focused on marketing planning & market analysis, designed to strengthen commercial capability, customer value and market performance.
- Type
- Specialist
- Level
- Advanced
- Duration
- 5 days
- Delivery
- In person, Live online, In-house