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Marketing, Sales & Customer Experience

Brand Positioning & Value Proposition

A practical professional programme focused on brand positioning & value proposition, designed to strengthen commercial capability, customer value and market performance.

Type
Specialist
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Brand Positioning & Value Proposition develops the capability to define a clear and differentiated market position and translate it into a compelling value proposition for target customers.

The programme examines customer insight, competitor alternatives, category context, points of difference, reasons to believe, positioning statements and value-proposition design.

Participants learn how strong positioning creates strategic focus and helps marketing, sales and customer experience communicate a consistent reason for customers to choose the brand.

Objectives

  • Understand the principles of effective brand positioning.

  • Analyse target-customer needs and competitive alternatives.

  • Identify meaningful and defensible points of difference.

  • Develop compelling customer value propositions.

  • Translate positioning into consistent messages and customer experience.

Learning outcomes

  • Analyse the competitive and customer context for a brand.

  • Define a clear target audience and frame of reference.

  • Identify relevant points of difference and supporting evidence.

  • Write a structured brand-positioning statement.

  • Develop a customer-focused value proposition and supporting messages.

Who it is for

  • Brand and marketing professionals.

  • Product managers.

  • Business-development professionals.

  • Sales and commercial professionals.

  • Professionals responsible for positioning products, services or organisations.

Programme modules

1. Positioning Foundations
  • Purpose of positioning

  • Customer choice

  • Competitive context

  • Strategic focus

2. Customer Insight
  • Customer needs

  • Problems and desired outcomes

  • Decision criteria

  • Segment priorities

3. Competitive Frame of Reference
  • Category definition

  • Competitor alternatives

  • Points of parity

  • Competitive expectations

4. Points of Difference
  • Relevant differentiation

  • Defensible advantage

  • Reasons to believe

  • Avoiding weak differentiation

5. Value Proposition Design
  • Customer value

  • Benefits and outcomes

  • Proof and credibility

  • Value-proposition structure

6. Positioning Communication and Alignment
  • Positioning statements

  • Message hierarchy

  • Sales communication

  • Customer-experience alignment

Methodology

The programme combines positioning frameworks, customer and competitor analysis, value-proposition exercises and messaging cases. Participants develop and refine positioning for a defined brand, product or service.

Assessment

Assessment includes positioning and value-proposition exercises and a final applied assignment requiring participants to develop and justify a clear positioning statement and customer value proposition.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

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