Performance Appraisal & Feedback
A practical professional development programme focused on performance appraisal & feedback, designed to strengthen people capability and organisational performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
- Languages
- English, Arabic
Performance Appraisal & Feedback develops the skills required to conduct fair, evidence-based performance evaluations and deliver feedback that improves performance and supports employee development.
Participants examine appraisal preparation, evidence collection, rating consistency, common evaluation biases and approaches to handling difficult performance conversations.
The programme emphasises constructive dialogue and managerial judgement so that appraisal becomes a useful performance and development process rather than a compliance exercise.
Objectives
Improve the quality and consistency of performance appraisal.
Strengthen evidence-based employee evaluation.
Recognise and reduce common appraisal biases.
Develop effective feedback and performance-conversation skills.
Use appraisal outcomes to support development and improvement.
Learning outcomes
Prepare effectively for performance-appraisal discussions.
Evaluate employee performance against clear evidence and expectations.
Identify common rating errors and biases.
Deliver clear and constructive feedback.
Develop practical actions following appraisal discussions.
Who it is for
Managers and supervisors.
HR and performance-management professionals.
Team leaders.
Managers responsible for employee appraisal.
Professionals preparing for people-management roles.
Programme modules
1. Performance Appraisal Principles
Purpose of appraisal
Appraisal within the performance cycle
Manager and employee responsibilities
Fairness and consistency
2. Preparing for Appraisal
Collecting performance evidence
Reviewing objectives
Preparing examples
Employee self-assessment
3. Rating Performance
Rating scales
Evidence-based judgement
Calibration
Rating consistency
4. Bias and Evaluation Errors
Recency and halo effects
Similarity bias
Leniency and severity
Reducing subjectivity
5. Feedback Conversations
Constructive feedback
Listening and questioning
Managing disagreement
Difficult performance discussions
6. From Appraisal to Development
Development objectives
Performance improvement actions
Career discussions
Follow-up responsibilities
Methodology
The programme uses appraisal cases, rating exercises, feedback practice and facilitated performance conversations. Participants practise both evaluation and communication skills using realistic employee scenarios.
Assessment
Assessment includes rating exercises, appraisal scenarios and a final role-based task requiring participants to conduct and document an effective performance-appraisal discussion.
Certificate
Certificate of Completion
For your organisation
This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.
Organisational delivery is scoped and priced individually, and is not booked from this page.
Upcoming sessions
No dates are scheduled at present.
Institutional needs addressed
Related expertise
Related capabilities
Training & Professional Development
Structured professional learning that develops practical, role-relevant knowledge and capability.
Capacity Building & Institutional Development
Strengthening institutional systems, structures, people and organisational capability for sustainable performance.
Monitoring, Evaluation & Learning
Systems and evidence for understanding performance, results, impact and organisational learning.