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Home: Central London for Capacity Building
Leadership, Management & Strategy

Leading High-Performance Teams

A practical capability-building programme focused on leading high-performance teams, designed for professionals and organisations seeking stronger performance and applied results.

Type
Professional
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Leading High-Performance Teams focuses on the leadership practices required to build teams that consistently deliver strong results while maintaining engagement, trust and accountability. The programme explores how leaders create clarity, establish productive team norms, manage performance and enable collaboration across different personalities and professional backgrounds.

Participants examine the factors that distinguish high-performing teams from groups that merely work together. Particular attention is given to psychological safety, role clarity, constructive challenge, delegation, performance conversations and leadership interventions when team dynamics begin to undermine results.

Objectives

  • Understand the characteristics and operating conditions of high-performance teams.

  • Strengthen team leadership, delegation and accountability practices.

  • Improve communication, collaboration and trust within teams.

  • Develop practical approaches for handling conflict and difficult team dynamics.

  • Create stronger links between team behaviour, objectives and measurable performance.

Learning outcomes

  • Diagnose team performance challenges using structured criteria.

  • Establish clearer team roles, expectations and ways of working.

  • Delegate responsibility while maintaining appropriate accountability.

  • Conduct more effective performance and feedback conversations.

  • Intervene constructively when conflict or team dynamics affect results.

Who it is for

  • Team leaders and supervisors.

  • Middle and senior managers responsible for team performance.

  • Project and cross-functional team leaders.

  • Department heads and business unit managers.

  • Professionals preparing for people-management responsibilities.

Programme modules

1. What Makes a High-Performance Team?

Understanding the conditions, behaviours and disciplines that support sustained team performance.

  • Characteristics of high-performing teams

  • Team purpose and shared objectives

  • Role clarity and interdependence

  • Trust and psychological safety

  • Team norms and behavioural expectations

2. Team Leadership and Delegation

Leading through clear expectations, effective delegation and appropriate levels of oversight.

  • Adapting leadership to team maturity

  • Effective delegation

  • Ownership and accountability

  • Avoiding micromanagement

  • Supporting autonomy and initiative

3. Communication and Collaboration

Creating open communication and productive collaboration within and across teams.

  • Team communication practices

  • Listening and constructive challenge

  • Cross-functional collaboration

  • Running effective team discussions

  • Information sharing and coordination

4. Performance, Feedback and Development

Managing individual and team performance through clear expectations and constructive feedback.

  • Setting measurable expectations

  • Monitoring team performance

  • Giving constructive feedback

  • Coaching for improvement

  • Recognising and reinforcing strong performance

5. Conflict and Difficult Team Dynamics

Addressing disagreement, tension and behaviour that can undermine team effectiveness.

  • Sources of team conflict

  • Productive versus destructive disagreement

  • Handling difficult behaviour

  • Restoring trust

  • Leadership interventions for struggling teams

Methodology

The programme combines practical team-leadership frameworks with case analysis, facilitated discussion, team scenarios and structured reflection. Participants diagnose common team-performance problems and practise leadership responses to delegation, feedback, conflict and accountability challenges.

The learning approach encourages participants to apply each concept to an existing team and to identify specific leadership actions that can strengthen team effectiveness after the programme.

Assessment

Assessment is based on applied exercises, analysis of team scenarios and the development of a practical team-performance improvement plan. Participants are expected to demonstrate the ability to diagnose team issues, select appropriate leadership interventions and establish clear measures of improvement.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

Capacity Building & Institutional Development

Strengthening institutional systems, structures, people and organisational capability for sustainable performance.

Monitoring, Evaluation & Learning

Systems and evidence for understanding performance, results, impact and organisational learning.

Discuss your challenge

Discuss your challenge