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Home: Central London for Capacity Building
Leadership, Management & Strategy

Executive Office & Administrative Support

A practical capability-building programme focused on executive office & administrative support, designed for professionals and organisations seeking stronger performance and applied results.

Type
Professional
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Executive Office & Administrative Support develops the advanced administrative capabilities required to support executives and senior leaders effectively.

The programme focuses on executive coordination, priority management, communication, meeting support, decision preparation, stakeholder interaction and confidentiality. Participants also examine how executive-support roles can add value by anticipating requirements, organising information and enabling senior leaders to focus on high-priority responsibilities.

The emphasis is on discretion, judgement, responsiveness and professional execution.

Objectives

  • Strengthen executive-support and coordination capabilities.

  • Improve management of executive priorities, schedules and information.

  • Develop professional communication with senior stakeholders.

  • Enhance meeting, briefing and decision-support practices.

  • Strengthen discretion, confidentiality and professional judgement.

Learning outcomes

  • Manage executive priorities and schedules more effectively.

  • Prepare information and materials for executive decisions and meetings.

  • Coordinate professionally with internal and external stakeholders.

  • Handle confidential information appropriately.

  • Anticipate executive requirements and improve administrative support.

Who it is for

  • Executive assistants.

  • Executive office managers.

  • Senior administrative professionals.

  • Personal assistants to senior leaders.

  • Professionals providing direct administrative support to executives.

Programme modules

1. The Executive Support Role
  • Executive-office responsibilities

  • Professional judgement

  • Executive expectations

  • Adding value beyond administration

2. Priority and Calendar Management
  • Managing competing priorities

  • Executive scheduling

  • Time protection

  • Anticipating requirements

3. Executive Communication
  • Senior-level correspondence

  • Stakeholder communication

  • Professional tone

  • Handling sensitive communication

4. Meetings and Decision Support
  • Executive briefing materials

  • Meeting preparation

  • Decision tracking

  • Follow-up and action management

5. Confidentiality and Executive Office Excellence
  • Confidential information

  • Discretion and ethics

  • Document security

  • Continuous support improvement

Methodology

The programme uses executive-office scenarios, prioritisation exercises, communication tasks and practical briefing and meeting activities. Participants practise responding to realistic demands faced in senior-level administrative support.

Assessment

Assessment includes executive-support scenarios, communication and prioritisation exercises and a final applied task requiring participants to demonstrate an integrated executive-office response.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

Capacity Building & Institutional Development

Strengthening institutional systems, structures, people and organisational capability for sustainable performance.

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