Employee Performance Management
A practical professional development programme focused on employee performance management, designed to strengthen people capability and organisational performance.
- Type
- Professional
- Level
- Intermediate
- Duration
- 5 days
- Delivery
- In person, Live online, In-house
- Languages
- English, Arabic
Employee Performance Management develops the practical capability to set expectations, monitor employee performance, provide feedback and address performance gaps in a consistent and constructive manner.
The programme connects individual performance with team and organisational objectives and examines the role of managers throughout the performance cycle. Participants learn how to establish measurable expectations, conduct meaningful reviews, support employee development and manage underperformance appropriately.
The emphasis is on making performance management an ongoing management process rather than an annual administrative exercise.
Objectives
Understand the complete employee performance-management cycle.
Develop clear and measurable employee performance expectations.
Improve monitoring, feedback and coaching practices.
Strengthen approaches to performance review and development.
Manage underperformance fairly and effectively.
Learning outcomes
Set employee objectives aligned with organisational priorities.
Monitor employee performance using appropriate evidence.
Conduct constructive feedback and performance conversations.
Identify performance gaps and appropriate development actions.
Apply structured approaches to managing underperformance.
Who it is for
Line managers and supervisors.
HR and performance-management professionals.
Team leaders.
Department managers.
Professionals responsible for employee performance and development.
Programme modules
1. Employee Performance Management Foundations
Purpose of performance management
Performance-management cycle
Roles of managers and employees
Alignment with organisational objectives
2. Setting Performance Expectations
Objectives and responsibilities
SMART objectives
Behavioural expectations
Measures and evidence
3. Monitoring and Coaching
Ongoing performance monitoring
Coaching conversations
Development support
Documenting performance
4. Performance Feedback
Constructive feedback
Difficult conversations
Recognition and reinforcement
Employee participation
5. Performance Reviews
Review preparation
Evidence-based evaluation
Rating consistency
Development planning
6. Managing Underperformance
Diagnosing performance problems
Improvement expectations
Performance improvement plans
Follow-up and accountability
Methodology
The programme combines performance-management frameworks, practical manager scenarios, feedback exercises and structured review activities. Participants practise applying performance-management techniques to realistic employee situations.
Assessment
Assessment includes objective-setting exercises, performance scenarios and a final applied task requiring participants to develop an appropriate performance-management response for an employee case.
Certificate
Certificate of Completion
For your organisation
This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.
Organisational delivery is scoped and priced individually, and is not booked from this page.
Upcoming sessions
No dates are scheduled at present.
Institutional needs addressed
Related expertise
Related capabilities
Training & Professional Development
Structured professional learning that develops practical, role-relevant knowledge and capability.
Capacity Building & Institutional Development
Strengthening institutional systems, structures, people and organisational capability for sustainable performance.
Monitoring, Evaluation & Learning
Systems and evidence for understanding performance, results, impact and organisational learning.