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Governance, Risk, Compliance & Legal

Contract Risk & Claims Management

A practical professional programme focused on contract risk & claims management, designed to strengthen governance, control, risk awareness and organisational decision-making.

Type
Specialist
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Contract Risk & Claims Management develops the capability to identify contractual risk early, manage changes and potential claims systematically and protect organisational rights through effective records and communication.

The programme examines risk allocation, contractual notices, variations, delays, performance failures, claims analysis, evidence, negotiation and dispute escalation.

Participants learn how disciplined contract administration can prevent avoidable disputes and improve the quality of claims and responses when issues arise.

Objectives

  • Identify major contractual risks across the contract lifecycle.

  • Understand how contract clauses allocate rights and risk.

  • Apply structured change and notice procedures.

  • Develop practical approaches to analysing and managing claims.

  • Strengthen records, evidence and dispute-prevention practices.

Learning outcomes

  • Identify contractual provisions that create material risk.

  • Assess the contractual implications of changes and delays.

  • Manage notices and documentation appropriately.

  • Analyse the basis and evidence for contractual claims.

  • Develop practical responses to claims and emerging disputes.

Who it is for

  • Contract and commercial managers.

  • Project managers.

  • Procurement professionals.

  • Legal and claims professionals.

  • Professionals responsible for complex contract performance.

Programme modules

1. Contract Risk Foundations
  • Risk allocation

  • Contractual responsibilities

  • Key risk clauses

  • Lifecycle risk

2. Change and Variation Risk
  • Variations

  • Scope changes

  • Approval requirements

  • Cost and time consequences

3. Notices and Contractual Communication
  • Notice requirements

  • Timing

  • Form and content

  • Preserving contractual rights

4. Claims Analysis
  • Basis of entitlement

  • Cause and effect

  • Supporting evidence

  • Quantification

5. Records and Evidence
  • Contract records

  • Contemporaneous evidence

  • Correspondence

  • Audit trail

6. Negotiation and Dispute Prevention
  • Early issue resolution

  • Claim responses

  • Negotiation

  • Escalation and formal dispute routes

Methodology

The programme uses contract-risk scenarios, notice exercises, claims cases and evidence-analysis tasks. Participants practise identifying entitlement, assessing risk and developing structured contractual responses.

Assessment

Assessment includes contract-risk and claims exercises and a final applied case requiring participants to analyse a potential claim and recommend an appropriate contractual response.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

Consulting & Advisory

Structured advisory support for strategy, governance, performance, transformation and organisational decision-making.

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Discuss your challenge