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Marketing, Sales & Customer Experience

Social Media Marketing & Content Strategy

A practical professional programme focused on social media marketing & content strategy, designed to strengthen commercial capability, customer value and market performance.

Type
Professional
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Social Media Marketing & Content Strategy develops the capability to use social platforms and content systematically to support audience engagement, brand objectives and measurable marketing outcomes.

The programme examines audience insight, platform selection, content pillars, editorial planning, storytelling, community engagement, paid amplification, governance and performance measurement.

Participants learn how to build a coherent content system rather than treating social media as a series of disconnected posts.

Objectives

  • Develop audience-led social media and content strategies.

  • Select platforms according to objectives and audience behaviour.

  • Build structured content pillars and editorial plans.

  • Improve social engagement and community management.

  • Measure content and social-media performance systematically.

Learning outcomes

  • Define clear objectives for social media activity.

  • Develop audience profiles and appropriate platform choices.

  • Create content pillars and an editorial content plan.

  • Apply effective engagement and community-management practices.

  • Evaluate social-media performance using relevant metrics.

Who it is for

  • Social media professionals.

  • Digital marketing professionals.

  • Content creators and content managers.

  • Marketing and communications professionals.

  • Managers responsible for organisational social-media presence.

Programme modules

1. Social Media Strategy
  • Social media objectives

  • Platform roles

  • Audience behaviour

  • Strategic alignment

2. Audience and Platform Selection
  • Audience profiles

  • Platform characteristics

  • Channel priorities

  • Audience-platform fit

3. Content Strategy
  • Content pillars

  • Content formats

  • Value and relevance

  • Brand consistency

4. Editorial Planning and Storytelling
  • Editorial calendars

  • Campaign themes

  • Storytelling

  • Content production workflow

5. Engagement and Community Management
  • Community engagement

  • Comments and responses

  • Moderation

  • Reputation considerations

6. Social Media Measurement and Optimisation
  • Reach and visibility

  • Engagement metrics

  • Traffic and conversion

  • Content optimisation

Methodology

The programme combines social-media strategy frameworks, audience exercises, content-planning workshops, platform examples and performance analysis. Participants build a practical social-media and content approach for a defined organisation or campaign.

Assessment

Assessment includes content-planning and social-media analysis exercises and a final applied assignment requiring participants to develop a structured social-media and content strategy with appropriate performance measures.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

Consulting & Advisory

Structured advisory support for strategy, governance, performance, transformation and organisational decision-making.

Discuss your challenge

Discuss your challenge