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Healthcare & Public Health

Quality Improvement in Healthcare

A practical professional programme focused on quality improvement in healthcare, designed to strengthen healthcare capability, quality, safety and organisational performance.

Type
Professional
Level
Advanced
Duration
5 days
Delivery
In person, Live online, In-house
Languages
English, Arabic

Quality Improvement in Healthcare develops professional capability in healthcare quality, improvement methods, indicators and performance.

The programme focuses on the practical decisions, methods, controls and performance considerations associated with this field, with emphasis on application in organisational settings.

Participants learn how to translate concepts into structured practice, evaluate performance and risk, and develop practical actions that support measurable improvement.

Objectives

  • Understand the core principles and professional context of Quality Improvement in Healthcare.

  • Apply structured methods relevant to healthcare quality, improvement methods, indicators and performance.

  • Strengthen planning, implementation and performance-management capability.

  • Identify relevant risks, controls and governance considerations.

  • Develop practical recommendations and improvement actions.

Learning outcomes

  • Explain the key concepts and requirements associated with Quality Improvement in Healthcare.

  • Apply appropriate tools, methods and frameworks to realistic situations.

  • Analyse performance information, risks and operational trade-offs.

  • Communicate findings and recommendations clearly to stakeholders.

  • Develop a structured action or improvement plan for a defined scenario.

Who it is for

  • Professionals working in the relevant sector.

  • Managers and team leaders.

  • Strategy, policy or programme professionals.

  • Analysts and specialist practitioners.

  • Professionals seeking structured capability in this field.

Programme modules

1. Quality Improvement in Healthcare: Foundations and Context
  • Core concepts

  • Professional context

  • Roles and responsibilities

  • Value and expected outcomes

2. Strategy and Planning
  • Objectives and priorities

  • Planning approaches

  • Resource alignment

  • Implementation choices

3. Methods, Tools and Operations
  • Core methods

  • Practical tools

  • Operating processes

  • Execution discipline

4. Risk, Quality and Governance
  • Risk identification

  • Quality considerations

  • Controls and assurance

  • Governance and compliance

5. Stakeholders and Performance
  • Stakeholder needs

  • Communication

  • KPIs and indicators

  • Performance review

6. Applied Improvement and Leadership
  • Problem solving

  • Improvement priorities

  • Leadership actions

  • Action planning

Methodology

The programme combines structured frameworks, professional examples, guided analysis, practical exercises and scenario-based application. Participants progressively apply the concepts to realistic organisational situations and develop decision-ready outputs.

Assessment

Assessment includes applied exercises throughout the programme and a final task requiring participants to analyse a defined scenario, apply the relevant methods and present practical recommendations or an implementation plan.

Certificate

Certificate of Completion

For your organisation

This programme can be delivered for a single organisation, team or institution, and adapted to your context, participants and objectives.

Organisational delivery is scoped and priced individually, and is not booked from this page.

Discuss this programme

Upcoming sessions

No dates are scheduled at present.

Training & Professional Development

Structured professional learning that develops practical, role-relevant knowledge and capability.

Monitoring, Evaluation & Learning

Systems and evidence for understanding performance, results, impact and organisational learning.

Discuss your challenge

Discuss your challenge